(Article published in L’Automobile Mechanics magazine, February 2024) By Raynald Bouchard How do you maintain a climate of trust with customers and guarantee their satisfaction? By [...]
(Article published in L’AUTOMOBILE Collision magazine, February 2024) By Raynald Bouchard Today, these two terms are commonly used, sometimes misrepresented, by many organizations of all origins [...]
(Article published in L’Automobile Mechanic magazine, December 2023) By Raynald Bouchard The Vocational Training Centre Qualitech in Trois-Rivières has established itself as a credible and [...]
